OVERVIEW
Technical and After-Sales Service | Support for Sales & Marketing Activities
Always extremely sensitive to the needs of its customers, DEKA has created a wide range of services and a qualified and competent assistance network with total coverage of the reference markets.
Through DEKA Club - the platform reserved for DEKA customers - the company makes available online all the information concerning operation, use and medical applications of the products, along with the services developed to guarantee users the optimal functioning and maximum efficiency of the equipment purchased.
To exploit the advantages of joining the DEKA Club and the special after-sales services, you must register your personal data and the identification parameters of the equipment you use.
After registering, you will receive an email confirming your account.
DEKA Club - registrationDEKA Club - LOGINIn case of technical problems: repairs
DEKA’s products and solutions are designed to offer optimum performance, maximum efficiency and reliability, and excellent returns on initial investments.
However, should technical problems occur, intervention by experts may be necessary. Just get in touch with your distributor or access the online DEKA Club area to submit your request: the DEKA operators will immediately notify your local agent/distributor. Otherwise you can telephone or write to the company contacts indicated on the website.
The technical department will promptly contact you and provide all the necessary information and services to resolve the problem.
DEKA technical support can be contacted at:
dekaservice@deka.it
Assistance for Sales & Marketing activities
DEKA has created a platform offering information and technical assistance for all accredited distributor partners. The platform offers operational, sales and communication tools designed to develop business.
Detailed product information, technical assistance and special events, PDFs and high-resolution images, multimedia tutorials and service bulletins are but a few of the services already available in the reserved area.
Distributors Area - registrationDistributors Area - LOGIN